Return Policy
At Sagefold, we strive to provide quality products and ensure that you are satisfied with your purchase. However, if you are not completely satisfied with your order, we are here to help.
Returns
You have 30 days from the date of purchase to initiate a return, and we offer free returns during this period. To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. Please ensure that all tags are intact.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Exchanges
If you would like to exchange a product for a different size or color, please contact our customer service team. We will process the exchange free of charge within the 30-day return window.
Exceptions
Certain items may be non-returnable, such as personalized or final sale items. These exceptions will be clearly marked on the product page.
How to Initiate a Return
To start a return, simply contact our customer service team at [insert contact email or phone number]. We will provide you with a prepaid shipping label and instructions on how to send your item back to us.
Contact Us
If you have any questions or concerns about your order or our refund policy, feel free to reach out to us at [insert contact details].