Privacy Policy

At SageFold™, we take your privacy seriously and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable European privacy laws. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with our brand.

1. Data Controller

SageFold™ is the data controller responsible for your personal data. If you have any questions regarding this policy, or how your data is handled, please contact us.

2. What Data We Collect

When you interact with SageFold™, we may collect the following types of personal data:

Identity Information: Name, date of birth, and gender.
Contact Information: Email address, phone number, shipping, and billing address.
Financial Information: Payment details (processed securely via third-party payment gateways).
Transaction Information: Details about your purchases, returns, and preferences.
Technical Data: IP address, browser type, device identifiers, and browsing activity on our website.
Marketing Data: Preferences for receiving marketing materials and communications.

3. How We Use Your Data

We use your data for the following purposes:

Order Processing: To fulfill and ship your orders, process payments, and handle returns or exchanges.
Customer Support: To provide assistance, respond to inquiries, and improve our services.
Marketing & Promotions: With your consent, we send marketing communications, updates on products, and promotional offers.
Website Experience: To personalize your shopping experience, enhance our website functionality, and analyze usage patterns.
Legal Compliance: To comply with legal obligations, fraud prevention, and risk management.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

Performance of a Contract: To fulfill your orders and provide you with services.
Consent: For marketing communications and personalized experiences (you can withdraw your consent at any time).
Legitimate Interests: To improve our services, protect our website, and prevent fraud.
Legal Obligations: When processing is necessary to comply with legal obligations.

5. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with trusted partners, such as:

Payment Processors: To process secure payments for your orders.
Shipping Providers: To deliver your purchases.
Marketing Platforms: To send communications if you’ve opted in.
Service Providers: For IT support, website hosting, and other business services.
Legal Authorities: When required by law or to enforce our rights and protect our business.

6. International Data Transfers

As we operate in Europe, your data may be transferred outside the European Economic Area (EEA) for processing (e.g., if we use third-party service providers based in other countries). We ensure that any data transferred is protected through standard contractual clauses or other legally approved mechanisms.

7. Your Rights Under GDPR

As a European resident, you have the following rights:

Right to Access: Request access to the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data in certain circumstances.
Right to Restrict Processing: Request that we limit how we use your data.
Right to Data Portability: Request your data in a structured, machine-readable format.
Right to Object: Object to data processing based on legitimate interests or for marketing purposes.
Right to Withdraw Consent: If you have given consent to our processing of your data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [Insert contact email].

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to:

Remember your preferences and settings.
Analyze website traffic and usage.
Provide personalized content and targeted ads.

You can manage or disable cookies through your browser settings. For more information, please review our Cookie Policy [link to cookie policy].

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.

11. Third-Party Links

Our website may contain links to third-party websites, such as payment gateways or social media platforms. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when visiting.

12. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please check back regularly to stay informed of any updates.

Last Updated: [Insert date]

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.